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Zen Internet Network Service Alerts
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This RSS feed provides an overview of the current status of Zen Internets network.
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#1928 Routing & Core Network - Sandbrook Park Resiliency Improvements (Close)
This maintenance has been successfully completed.
Confirmed functioning service. Incident Closed.
Start: Wed, 1st Sep 2010 23:55
End: Thu, 2nd Sep 2010 06:00
Clear: Thu, 2nd Sep 2010 06:49
Edited: Thu, 2nd Sep 2010 06:50
Status: Up
Maintenance: None
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#1908 Routing & Core Network - Rochdale Site Redesign (Close)
Maintenance successfully completed.
Zen regret any inconvenience this may have caused.
Start: Tue, 31st Aug 2010 23:55
End: Wed, 1st Sep 2010 06:00
Clear: Wed, 1st Sep 2010 06:02
Edited: Wed, 1st Sep 2010 06:03
Status: Up
Maintenance: None
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#1920 Broadband (xDSL) - Manchester Metro Ring Maintenance (Close)
Maintenance successfully completed.
Zen regret any inconvenience this may have caused.
Start: Wed, 1st Sep 2010 00:00
End: Wed, 1st Sep 2010 05:00
Clear: Wed, 1st Sep 2010 05:11
Edited: Wed, 1st Sep 2010 05:11
Status: Up
Maintenance: None
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#1928 Routing & Core Network - Sandbrook Park Resiliency Improvements (New)
As part of ongoing improvements we will be improving the resiliency of the Sandbrook Park PoP.
During this maintenance window, we will bring up routing protocols between our Sandbrook Park PoP, and our Manchester PoP.
Once this is complete, we will then run a series of tests to ensure the Sandbrook Park PoP is fully resilient.
Customers should not be affected by this maintenance. However, customers should consider themselves at risk throughout the maintenance window in case of any difficulties.
Start: Wed, 1st Sep 2010 23:55
End: Thu, 2nd Sep 2010 06:00
Edited: Fri, 27th Aug 2010 19:18
Status: Up
Maintenance: Planned
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#1927 Broadband (xDSL) - BT systems issues (Close)
BT have now reported that service has been restored to their systems.
We apologise for any inconvenience that this may have caused
Start: Fri, 27th Aug 2010 11:00
End: Fri, 27th Aug 2010 15:00
Clear: Fri, 27th Aug 2010 13:01
Edited: Fri, 27th Aug 2010 13:02
Status: Up
Maintenance: None
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#1927 Broadband (xDSL) - BT systems issues (New)
There are currently system problems at BT affecting the ability to diagnose & progress faults on broadband services.
Please be aware that this will restrict any updates we can give if you have a fault on your ADSL service.
We apologise for any inconvenience that this may cause
Start: Fri, 27th Aug 2010 11:00
End: Fri, 27th Aug 2010 15:00
Edited: Fri, 27th Aug 2010 12:03
Status: Partial
Maintenance: Emergency
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#1924 Broadband (xDSL) - Emergency Load Balancing (Update)
Maintenance successfully completed.
On rare occasions, customers may experience what is known as a "stale session". In this situation, customers should power down their equipment for 30 minutes, to allow the session to time out before attempting to connect again.
Zen regret any inconvenience this may cause.
Start: Fri, 27th Aug 2010 00:00
End: Fri, 27th Aug 2010 12:00
Edited: Fri, 27th Aug 2010 09:21
Status: Partial
Maintenance: Emergency
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#1924 Broadband (xDSL) - Emergency Load Balancing (New)
We shall be performing load balancing to distribute users evenly across our Gateways.
On rare occasions, customers may experience what is known as a "stale session". In this situation, customers should power down their equipment for 30 minutes, to allow the session to time out before attempting to connect again.
Zen regret any inconvenience this may cause.
Start: Fri, 27th Aug 2010 00:00
End: Fri, 27th Aug 2010 06:00
Edited: Thu, 26th Aug 2010 09:31
Status: Partial
Maintenance: Emergency
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#1895 Routing & Core Network - Leeds Access Router Updates (Close)
Maintenance successfully completed.
Start: Tue, 17th Aug 2010 23:55
End: Wed, 18th Aug 2010 05:00
Clear: Sun, 22nd Aug 2010 14:46
Edited: Sun, 22nd Aug 2010 14:46
Status: Up
Maintenance: None
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#1921 Broadband (xDSL) - LLU Rochdale - Emergency Outage (Close)
Confirmed functioning service. Incident Closed.
Start: Fri, 20th Aug 2010 15:30
Clear: Fri, 20th Aug 2010 20:37
Edited: Fri, 20th Aug 2010 20:37
Status: Up
Maintenance: None
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